FAQS

Where can I buy your products in the UK?

Our products are available to buy in a range of UK retailers, such as Tesco, Sainsbury’s, Asda, Morrisons, Waitrose, Ocado, M&S and more. You’ll find more specific information on our product pages HERE. Our dedicated Sales Team are constantly working hard to improve the availability of our products. Please stay tuned for more information via our social media channels and website.

Where can I buy your products outside of the UK?

WE’RE GOING GLOBAL. Our products are now available to buy in a range of countries around the world, such as, Sweden, USA, China, Spain, France, Canada, Taiwan, Hong Kong, Lithuania, and more!

For more information, please email international@norseland.co.uk stating the product and country you are enquiring about. Our dedicated Sales Team are constantly working hard to improve the availability of our products. Please stay tuned for more information via our social media channels and website.

Can I receive some free samples of your products?

Unfortunately, we do not send out free samples of our products unless your query is business related. Please visit your local supermarket to sample our products.

Can I purchase products directly from you?

Unfortunately, we are not able to sell our products directly to customers. Please visit your local supermarket to sample our products.

Is your packaging recyclable?

Please follow the recycling instructions on-pack. We are working hard to improve the recyclability of our packaging and reducing our plastic packaging usage. We are taking guidance from specialist organisations such as WRAP, and we are very proud to say we have already made many positive changes. Moving forward, our priority is reducing packaging whilst maintaining safe products for consumers and battling food waste.

Is Applewood® suitable for vegetarians?

Yes, all of our products are suitable for vegetarians, but we recommend that you always double check our packaging for confirmation.

Are monkeys used during the production of your vegan products?

No. Our coconuts are sourced from Indonesia and the Philippines. We only source from certified suppliers to ensure that they are not using any animals (including monkeys) to pick coconuts.

Who do I contact for PR related queries?

All PR related queries should be sent to our PR agency, Loudbird PR, via loudbirdprandcomms@gmail.com

Who do I contact for social media related queries?

All social media related queries should be sent to our social media agency, Social Secret, via hello@social-secret.com

For Any Other Queries

 

Please visit: www.norseland.co.uk/contact

A member of our team will be in touch as soon as possible.

Thank you…